Imperfections or markings on a productвЂ™s packaging will not be taken to constitute a defective or damaged product. Packaging serves only to protect the product within during shipping and handling.

Actual product may vary from photographs and packaging. Only significant manufacturing defects, missing parts and/or broken pieces within the product itself at the time of delivery will constitute defective or damaged merchandise. Shipping and handling fees will only be credited toward your account if the merchandise is deemed defective and/or damaged. Please donвЂ™t return your item without a RAN вЂ“ unauthorized returns will be subject to an automatic restock fee of 35% of the sale value of the inventory returned. Goods must be returned in their original condition with all packaging and documentation. If approved, our sales staff will issue you a Return Authorization Number (RAN) with further instructions on processing your return. Ensure that all communications to The Loyal Subjects are in the English language, and preserve the item and all packaging and shipping materials for documentation purposes. Contact us at 1- 21, or via email at informing us of the issue. If you believe your item is defective or damaged, you must contact us within five (5) days of your receipt of the merchandise. The Loyal Subjects evaluates returns for defects and damages on a case-by-case basis. Should your product be found defective or damaged, we will replace the product, issue a refund to you, or issue a credit to you, at the sole discretion of The Loyal Subjects. The Loyal Subjects will not accept returns of non-defective or non-damaged merchandise and cannot issue refunds, credits or exchanges. As such, once a customerвЂ™s order is accepted into our system, it cannot be cancelled or modified.ДЄll sales are final, with the exception of defective or damaged merchandise (as described below).

The Loyal Subjects endeavors to process orders and shipments as quickly as possible.

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